Terms & Conditions

Introduction

Welcome to Femnin Nigeria. By accessing our website, placing an order, engaging with us through social media, or purchasing through any of our sales channels, you agree to be bound by these Terms & Conditions.

These terms are designed to ensure a smooth, transparent, and enjoyable shopping experience for all customers.

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1. Made-to-Order Production

At Femnin Nigeria, many of our pieces are carefully crafted on a made-to-order basis to maintain quality and exclusivity.

Please allow 3–7 working days for production and processing before your order is dispatched.

Production timelines may vary during peak seasons, promotional periods, or due to unforeseen circumstances. Customers will be notified of any significant delays.

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2. Product Availability

Our collections are often produced in limited quantities.

* Product availability is subject to stock levels.
* Once an item is sold out, it may not be restocked.
* Orders are considered confirmed only after full payment has been successfully received and verified.

Femnin Nigeria reserves the right to discontinue or modify products without prior notice.

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3. Orders & Payments

To begin processing your order:

* Full payment is required at the time of purchase.
* Orders that remain unpaid after 24 hours may be cancelled without notice.
* We accept bank transfers and secure online payment methods available on our platform.

Customers are responsible for ensuring that all billing, shipping, and contact information provided is accurate.

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4. Processing & Delivery

Processing Time

Orders typically require 3–7 working days for production and processing, excluding weekends and public holidays.

Delivery Time

Delivery timelines vary depending on:

* Customer location
* Courier services
* External factors beyond our control

Where available, tracking information will be provided once an order has been dispatched.

While we strive to meet all estimated delivery timelines, Femnin Nigeria is not responsible for delays caused by courier companies, customs processes, weather conditions, or other unforeseen circumstances.

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5. Returns & Exchanges

Refund Policy

Femnin Nigeria does not offer refunds on any purchases.

Exchange Eligibility

Exchanges may be considered within 3 days of delivery provided that:

* The item is unworn and unwashed
* The item remains in its original condition
* Original tags and packaging are intact
* The customer covers all return shipping costs

Non-Exchangeable Items

The following items are not eligible for exchange:

* Custom-made or made-to-measure pieces
* Altered garments
* Sale or discounted items
* Items damaged after delivery

All exchange requests are subject to review and approval by Femnin Nigeria.

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6. Intellectual Property

All content belonging to Femnin Nigeria, including but not limited to:

* Designs
* Logos
* Product images
* Graphics
* Website content
* Marketing materials

is the intellectual property of Femnin Nigeria and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent from Femnin Nigeria.

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7. Privacy & Data Protection

Your privacy is important to us.

Any personal information collected through our website, social media platforms, or sales channels will be handled responsibly and securely.

Femnin Nigeria does not sell or trade customer information to third parties.

For more information, please review our Privacy Policy.

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8. Limitation of Liability

Femnin Nigeria shall not be held liable for:

* Delays caused by third-party shipping providers
* Incorrect information provided by customers
* Losses resulting from misuse of products
* Events beyond our reasonable control, including force majeure situations

Our liability shall be limited to the value of the purchased item where required by law.

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9. Amendments to These Terms

Femnin Nigeria reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Any changes will take effect immediately upon publication on our website or official platforms.

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10. Contact Us

For inquiries, support, or questions regarding these Terms & Conditions, please contact us:

Femnin Nigeria
📧 Email: info@femnin.ng
📞 Phone: 07063164142
📱 Instagram: @femninnigeria

Thank you for choosing Femnin Nigeria. We appreciate your trust and look forward to serving you.